Aurestra Pro businesses can connect Stripe so clients can pay eligible invoices securely online. Payments go directly to the connected Stripe account while Aurestra keeps the invoice and payment status together.
You can still accept e-transfer, cheque, cash, or another payment method and record that payment in Aurestra.
What this helps with
- Setting up a new Stripe account or connecting an eligible existing account
- Understanding whether the business is ready to accept payments
- Giving the billed contact a secure online payment option
- Keeping Stripe-confirmed payments connected to the invoice
- Pausing, resuming, or disconnecting online payments
- Understanding Stripe fees and Aurestra's role
Who can set up online payments
Online payment setup is available to Aurestra Pro stables and equine businesses with the appropriate management permission.
The invoice recipient does not need Pro. When an eligible invoice includes a secure payment link, the billed contact can use that link without purchasing an Aurestra subscription.
Online payments are currently available for eligible Canadian and U.S. businesses and supported CAD or USD invoices.
Start Stripe setup
Open the billing settings for the stable or equine business that will issue the invoices, then open Online payments.
Choose one of the available setup paths:
- Set up with Stripe, to create the connected Stripe account through the guided setup
- Connect an existing Stripe account, to authorize an eligible existing account
Stripe collects the business, identity, banking, and verification information it requires. Complete the Stripe steps, return to Aurestra, and refresh the connection status if it has not updated yet.
Only a business manager can change the connection. Other people with billing visibility may be able to see the current status without being able to manage it.
Understand the connection status
Aurestra can show states such as:
- Not set up, when the business has not started Stripe setup
- Setup in progress, while details are incomplete or Stripe is reviewing them
- Needs attention, when Stripe requires more information or has restricted the account
- Connected, when charges and payouts are ready
- Paused, when the business has temporarily stopped online payments
- Managed by a stable, when an equine business has selected a stable as its invoice issuer
- Disconnected, when Aurestra's connection to the Stripe account has been removed
Follow the action shown in the app. If Stripe is reviewing submitted information, there may be nothing to do until the review is complete.
When an invoice can be paid online
An online payment option is available only when all of the following are true:
- The issuing stable or equine business has Pro
- Its Stripe connection is ready and online payments are not paused
- The invoice has been issued and has a remaining balance
- The invoice uses a supported currency
- No open payment issue is blocking collection
- The person starting payment is the billed contact or is using the secure payment link provided for that invoice
An invoice that is still a draft, already closed, missing issuer details, or awaiting review will not offer online payment.
What the client sees
The billed contact can open the invoice and choose the Stripe payment option when it is available.
Aurestra sends the client to Stripe's secure payment experience. After payment begins, the invoice may show that payment is still being confirmed. Do not submit a second payment while the first one is processing.
Stripe's confirmation is authoritative. Aurestra updates the invoice when the payment result is received and reconciled.
Fees
Clients pay the invoice amount. Stripe deducts its payment-processing fees from the business's payment.
Aurestra does not add its own platform or transaction fee to Stripe payments. Stripe's rates vary by country, currency, and payment method, so review Stripe's current pricing for the connected account.
Manual payment records vs Stripe payments
Recording an e-transfer, cash, cheque, or other outside payment in Aurestra updates the operational invoice record. It does not move money through Stripe.
A Stripe payment is different. The payment is processed by Stripe and Aurestra updates the invoice from Stripe's confirmed result.
Keep these two workflows distinct so the payment history accurately explains how money was handled.
Refunds and corrections
Where an eligible Stripe refund action is available, it asks Stripe to return money to the original payment method. Stripe and the resulting webhook confirmation remain authoritative.
An offline refund or correction records money handled outside Stripe. It does not send funds through Stripe. Review the invoice, payment source, amount, and available action carefully before continuing.
Some refunds or financial corrections may require business permission and may not be available for every payment state.
Pause, resume, or disconnect
Pause online payments when you want to stop accepting new online payments temporarily while keeping the Stripe connection available to resume.
Disconnecting is more permanent. It removes Aurestra's connection to that Stripe account, and Stripe may not allow the same account to be connected again. Use pause when you expect to return to online payments later.
An active payment that is still being processed can prevent disconnection until the payment reaches a final state.
Equine businesses billed through a stable
An equine business can choose a connected stable as the invoice issuer where that matches the business setup.
In that case, online payments follow the selected stable's settings and appear as managed by that stable. Save the invoice issuer choice first, then manage the Stripe connection from the stable's billing settings.