Aurestra separates practical contact information from app access. That makes it possible to keep useful barn contacts without forcing every person to create an account.
What this helps with
- Understanding contacts, owners, boarders, coaches, and invited users
- Keeping people and organizations organized
- Choosing the right billing contact where available
- Sharing access carefully
- Knowing why visibility can differ by person
Contacts vs Aurestra users
Contacts are barn-side records for people or organizations connected to your stable, horses, services, or billing workflows. A contact does not always need an Aurestra account.
A contact can represent:
- An owner or boarder
- A vet, farrier, hauler, bodyworker, or supplier
- A coach or trainer
- A staff member or emergency contact
- A company or organization
Contacts can include names, email addresses, phone numbers, and other useful details.
Use clear, current email and phone details when possible. This reduces duplicates and helps invitations or future links to Aurestra users work more cleanly where supported.
Linked Aurestra users
Some contacts can later be linked to Aurestra users. This may happen through matching email or phone details, accepted invitations, or supported relationship workflows.
Linked users may be able to receive invitations, notifications, shared access, coach relationships, ownership requests, or agreement links depending on the workflow.
Owners, boarders, and billing contacts
An owner is usually connected to horse ownership or horse context. This helps the barn organize records, sharing, communication, and billing context where available.
A boarder may be connected through a horse's stable relationship, boarding assignment, or related barn workflow.
A billing contact is the person or organization used for invoice and balance context. Depending on the barn's workflow, the billing contact may be an owner, a boarder, a parent, a company, or another responsible party.
These are operational relationships inside Aurestra. They help the barn keep work organized and do not replace legal ownership records, accounting systems, or formal contracts.
Verified and unverified owners
Where available, owner verification confirms a response or relationship through the supported Aurestra workflow.
A verified owner has completed that confirmation. An unverified owner is still recorded for organization, sharing, or billing context, but has not completed the verification step.
Unverified ownership does not necessarily block basic barn-side setup or invoicing. Verification is not legal proof of ownership.
Stable and emergency contacts
Stable contacts are people or organizations tied to the barn. They can be useful even if they are not owners or app users.
Use stable contacts for barn-wide reference: staff, vets, farriers, haulers, coaches, suppliers, emergency contacts, or frequently contacted people.
Where applicable, stable setup prompts may ask for missing stable or emergency contacts. Treat these as practical setup reminders, not as compliance warnings.
Invitations and shared access
Invitations help bring another person into Aurestra with the right connection.
Depending on the workflow, an invitation may relate to a stable, horse, ownership record, coach/client relationship, agreement, or contact relationship.
What the invited person can see depends on:
- The relationship they accepted
- Their role at the stable or with the horse
- Permissions configured by the person or barn sharing access
- Whether the record, booking, invoice, or agreement is relevant to them
Advanced access-control invitations and permission workflows may require Aurestra Pro. Basic contacts, boarders, and operational ownership records can still be used for barn-side organization where you have access.
Coach and client relationships
Where available, coach workflows can use service provider or coach profiles and client relationships. These relationships help organize coaching access, scheduling context, and horse permissions without making every coach a stable manager.
For booking and lesson-related scheduling context, see Book Arenas and Facilities.
Keep contact lists clean
Use clear names and current email or phone details. Avoid creating duplicates when a person already exists as a contact.
If a contact becomes an Aurestra user later, matching email or phone details can help connect the records more cleanly.
Related guides
- Horse Records Overview
- Set Up Your Stable
- Boarding Packages and Assignments
- Invoices, Payments, and Billing Prep
- Book Arenas and Facilities
Need hands-on help? Contact us for tailored onboarding.
